If you are not entirely satisfied with your purchase, we're here to help. Our products can be returned within 10 days of the original purchase of the product. To be eligible for a return, please make sure that:
The product was purchased in the last 10 days
The product is in its original packaging
The product isn't used or damaged
You obtained a Return Merchandise Number (RMN) from us
Products that do not meet these criteria will not be considered for return. To obtain a Return Merchandise Number (RMN), contact us
SHIPPING CHARGES
Shipping charges incurred in connection with the return of a product are non-refundable and are the responsibility of the customer.
You are responsible for paying the costs of shipping the products back. Also, for the risk of loss or damage to the product during shipping, both to and from Green Logic.
When your return is approved, you will be provided with a return label. Once the products have been delivered to us, your refund will be processed.
DAMAGED ITEMS
If you received a damaged product, please notify us within 72 hours for assistance. Please include photos of the damage or issues with your candle to help us with your claim.
SALE ITEMS
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.